Terms and Conditions

OUR RESPONSIBILITIES We are a fully serviced function venue. Subject to the terms of Agreement, we will provide to you the selected venue/room, between the stated start and finish times, together with the agreed catering, beverages, staffing and equipment as indicated on the Contract. 

CONTRACT PRICE AND EXPENDITURE Fees and prices will be as outlined in the confirmation agreement. Any subsequent requests for goods or services will be added to your final invoice, with full payment due no later than 7 days after the booking. 

YOUR RESPONSIBILITIES To ensure the venue is respected, the hirer is responsible for: 

» The behavior of the guests at all times, 

» Ensuring the safety of the guests and ensuring the hirer’s guests conduct themselves so as not to expose themselves to risk of harm.

 » Ensuring the venue facilities and equipment are not left abused or in a damaged condition. 

» Ensuring the function (and any packing down that must be done) finishes within the designated venue hire period and that any decorations and hire equipment are removed at the conclusion of the function. 

» Any damage to the venue property incurred during the hire period is to the cost of the hirer.

» Any lost, broken or missing equipment will be charged at a replacement cost and is to the cost of the hirer.

HEALTH AND SAFETY Under the Health and Safety regulations we are required to exercise our obligations to keep others and ourselves safe from harm. Prior to and /or on arrival our staff will provide our Health and Safety induction brief. As the person organizing this event, for your company YOU are the person responsible for ensuring your onsite representatives (and any sub-contractors) are also made aware of these obligations. Your main contact person on premise, is then responsible for ensuring all your guests/delegates are aware of the Health & Safety Policy, hazards and evacuation processes. We may end your function before the function end time in the case of an emergency, or if there is a case of serious disorder, or where you materially breach any of your obligations under this agreement. 

YOU MAY PROVIDE CERTAIN EQUIPMENT AND MATERIALS You will be responsible for the delivery, collection, safety, insurance of, any damage or loss caused by any equipment, materials or facilities you bring to The Venue. You will not bring into The Venue or permit or allow to be brought into The Venue, dangerous or hazardous substances, or objects of such weight that may cause overloading or strain to the flooring or walls of The Venue. Nor may you add to, alter, or attach equipment, fixtures or fittings to The Venue (including stands and other structures) without prior written consent. Use of smoke or dry ice machines are prohibited unless previously arranged.

DISRUPTIVE OR INTOXICATED PERSONS We may require any persons who are intoxicated, violent, quarrelsome, insulting or disorderly (or persons who are likely to become so), or any persons causing a nuisance to other persons at The Venue, to leave the premises. 

FEE’S AND PAYMENT We reserve the right to request a deposit and/or a refundable bond at our complete discretion. Full payment of the total venue and equipment hire charge is required at least seven (7) days prior the event. We reserve the right to charge an administration fee on all accounts which are not settled and require attention. Payment is currently accepted by cash or bank deposit (details provided on request). 

BOOKING CONFIRMATION No booking is confirmed until we notify you in writing that we have received and signed agreement. Until such time as a booking is confirmed, the venue will be available for hire by third parties during the Hire Period (or part thereof). In the event that a third party wishes to hire the venue during the hire period (or part thereof) before your booking has been confirmed, we will use reasonable endeavors to contact you to request that you provide us with a signed copy of. your Agreement. 

CANCELLATION All cancellations must be received in writing and the following terms are applicable; 

» Between 7 and 14 days’ notice; you may be required to pay a cancellation fee of 25% of the total venue and equipment hire charge. 

» Less than 7 days’ notice; you will be required to pay 25% of the total venue and equipment hire charge. 

» We, at our discretion may waive part of the cancellation fee if the venue is rebooked. 

» Catering charges may also be payable, subject to the terms and conditions agreed with the caterer. 

CANCELLATION AND TERMINATION BY US We may cancel your booking and thereby terminate this agreement at any time when incidents occur which are deemed outside our control and effect the venues ability to provide the services for which it was contracted to. Any deposits paid will be refunded to you. However, should we cancel or stop the event for any of the following reasons, no deposits will be refunded. If you, your guests or any other persons permitted entry into The Venue by you or someone on your behalf do not comply with any of the conditions, requirements or restrictions referred to in this contract. If you materially breach our agreement 

CANCELLATION AND TERMINATION BY YOU If for any reason other than due to the default of our company, any expenses and fees incurred by us will be properly chargeable. Tentative bookings not confirmed in writing within 10 days of the initial enquiry, may be released at our discretion.